Terms of service

USER AGREEMENT

Updated: February 2024

This User Agreement (hereinafter referred to as the Agreement) governs the relationship between Primuvoplatu (hereinafter Primuvoplatu, the Service, or the Administration) on one side and the user of the website on the other.

Please read the terms of this agreement carefully before using this website. These terms constitute an agreement between you and Primuvoplatu, which comes into effect when you fill out a form on the website and submit an application to us.

By continuing to use this website, you confirm that you have read, understand, and agree to this Agreement. If you do not agree with any of these terms, do not use this website. Non-compliance with these terms may result in the suspension of your account and/or denial of services.

The Primuvoplatu website is not a mass media tool.

You can always contact us by writing to ask@primuvoplatu.com.

1. General Terms

The website https://primuvoplatu.com/ (hereinafter referred to as the Website) is owned and operated by Primuvoplatu.

In this Agreement, the words "User", "You", and "Your" refer to any person using the website https://primuvoplatu.com/.

Primuvoplatu reserves the right to amend this Agreement at any time without prior notice to Users. Such changes take effect immediately upon being posted on the Website. The User is fully responsible for reviewing the current version of the Terms. Whenever the amended Agreement is published on the Website, the publication date will be displayed at the top of the Agreement, allowing you to easily determine if any changes have been made. By continuing to use the Website after any changes to this Agreement, you confirm that you have read, understand, and agree to comply with the amended Agreement.

2. Legal Requirements

You must be at least 18 years old or, if the minimum age for entering into a legally binding contract in your country of residence is higher, you must have reached that age to use this Website and the Primuvoplatu Service.

You are not permitted to use the Website and the Primuvoplatu Service if the laws of your country of residence prohibit you from using the services offered on the Website. By continuing to use the Website and the Primuvoplatu Service, you represent and warrant that you are not prohibited from using the services offered on the Website according to the laws of your country of residence.

The availability of the Website is not construed as an offer or invitation to use the Website or the services presented on the Website in any country where such use may be considered illegal. You are solely responsible for determining the legality of your use of the Website in your country of residence.

3. Use of the Website

You may use the Website and the Primuvoplatu Service only in accordance with this Agreement and in compliance with all applicable laws, rules, and regulations.

You may not harm the Website, intentionally or negligently, by introducing viruses, trojans, worms, or other programs that are malicious or technologically harmful. You may not attempt to gain unauthorized access to the Website, the servers on which the Website is hosted, or any server, computer, or database connected to the Website. You may not conduct or organize a denial-of-service attack against the Website. You may not attempt to modify or alter any part of the Website. Primuvoplatu reserves the right to block or suspend your account if there are suspicions of your involvement in any such activities.

While Primuvoplatu makes every effort to ensure the availability and functionality of the Website at all times, you acknowledge and agree that there may be instances when you cannot access the Website or use it due to reasons such as periodic maintenance, technical failures, communication disruptions, denial-of-service attacks, or any other reason. You acknowledge and agree that Primuvoplatu cannot ensure uninterrupted use of the Website, and Primuvoplatu is not responsible for any damages you may incur as a result of being unable to access or use the Website.

The Website may contain links to third-party websites and services not owned by Primuvoplatu and whose content the Administration does not control. You acknowledge and agree that Primuvoplatu is not responsible for any damages you may incur as a result of visiting and using any such third-party website/service.

You acknowledge and agree that the services presented on the Website may be provided in whole or in part by independent contractors or third-party service providers.

You may not use the Website or the Primuvoplatu Service for any purpose or in connection with any activity that is illegal, immoral, or unethical, including but not limited to money laundering, terrorism, arms and ammunition trafficking, violence against people or animals, illegal drug trafficking, prostitution, pornography, or child sexual exploitation.

4. Service Terms

The User agrees that the services offered by Primuvoplatu involve several third parties, such as registered agents, banks, payment services, and others, and that Primuvoplatu does not control and cannot guarantee the speed of these third parties' performance.

The User agrees that if the Service involves using third-party services, including payment services, any restrictions imposed by the third-party service on Primuvoplatu in connection with the services provided to the User may affect the terms and conditions of service delivery to the User and, in some cases, may result in the inability to provide services by the Service.

If the Administration reasonably believes that the User's behavior, the User's products, or their content violate applicable laws, harm Primuvoplatu's reputation, or pose a threat to Primuvoplatu's systems, equipment, processes, or intellectual property rights, Primuvoplatu may terminate the Service.

5. Rights and Obligations of the Parties

The User has the right to:
- Search for information on the Website;
- Receive information on the Website;
- Use the Website's functionality to order services;
- Communicate with the Administration via Telegram chat, Personal Account, and email.

The Service Administration has the right to:
- At its discretion and as necessary, create, modify, or cancel rules;
- Create, modify, or delete information on the Website;
- Restrict Users' access to any information on the Website and the Service's services;

The User undertakes to:
- Ensure the accuracy of the information provided;
- Not disrupt the Website's functionality;
- Not share their account and/or login and password with third parties;
- Not violate the terms and requirements of third-party services involved in using the Primuvoplatu Service, including but not limited to payment services, banking services, marketplaces, and others;
- Not use the Website and the Primuvoplatu Service to legalize proceeds from crime, deceive the Administration, third parties, or services, enter into and/or execute fictitious and pretended transactions, or for any other operations in violation of the law;
- Not use scripts (programs) for automated collection of information and/or interaction with the Website and the Primuvoplatu Service.

The Service Administration undertakes to:
- Maintain the Website's functionality except in cases where this is impossible for reasons beyond the Administration's control;
- Eliminate failures in the Website's operation within a reasonable time if such failures fall under the Administration's responsibility.
- Provide technical support to the User on Primuvoplatu's operations. Technical support and interaction between the User and Primuvoplatu are conducted on business days from 11:00 to 21:00 by the methods indicated on the Website.

6. Payment for Services

For using the Service, the User pays Primuvoplatu a fee in the form of a commission. The amount of the commission is agreed upon by the Administration and the User based on the volume of services provided to the User.
The terms and conditions of the commission payment for using the Service are individually agreed upon by the Administration and the User.

Deductions.
If providing certain Service involves specific deductions by third-party services, the Service will be entitled to withhold the User's funds under similar conditions, which will be communicated to the User.

Any withheld funds will be returned to the User after the retention period expires. The termination of the relationship between the Service and the User does not affect the retention periods imposed by the Service during the service delivery period.

If the User violates the terms and conditions of the Service fee payment, Primuvoplatu reserves the right to suspend the services until the User fulfills all payment obligations or to completely terminate the services if the User's violation of the payment terms and conditions lasts more than 10 (ten) business days.

The User agrees that if the cost of third-party services used by the Service to provide services to the User changes, including an increase in payment system commissions, the Service may proportionally increase the cost of services from the moment the change in the cost of the relevant third-party service takes effect.

The Administration will make every effort to timely notify the User of any changes in the Service cost.

The User agrees that the service delivery times indicated on the Website are approximate. Under no circumstances should the service delivery times indicated on the Website be considered a commitment by Primuvoplatu.

7. Liability of the Parties

The Service is not responsible for delays in service delivery under the Agreement if such delays are caused by the actions or inactions of third parties.

The Service is not responsible for the suspension/termination of services to the User if such suspension/termination was caused by bans, blocks, and any restrictions imposed on Primuvoplatu by third-party services.

The User is fully responsible for the accuracy of the information provided to the Service when using the Website and the Service's services.

The Service Administration:
- Is not responsible for services provided by third parties;
- Does not guarantee or represent the accuracy, relevance, quality, completeness, or suitability of any information or materials on this Website for any purpose;
- Is not responsible for decisions and actions taken and implemented by the User based on the information presented on the Website. The materials on the Website are for informational purposes only and

do not constitute individual recommendations on legal, tax, financial, or other issues.

8. Property Rights

Primuvoplatu Property Rights: Primuvoplatu and/or its licensors retain all rights, titles, and interests, including, without limitation, all patents and patent rights, trademarks, service marks, copyrights, trade secrets, and other property rights in the Primuvoplatu Service, including software, documentation, and all content provided by Primuvoplatu as part of the Primuvoplatu Service, including any adapted software or other derivative materials, subject to the rights and licenses granted in this Agreement. Primuvoplatu also owns all rights, titles, and interests in (i) user data related to the use of the Primuvoplatu Service by its clients ("User Data"), and (ii) results or information provided by third parties in response to user actions or requests (excluding any User Data contained in the third party's response). Primuvoplatu reserves all rights not expressly granted to the User under this Agreement.

User Data: The User owns and retains all rights, titles, and interests in User Data, subject to Primuvoplatu's rights set forth below. The User grants Primuvoplatu the right to use, reproduce, modify, and distribute User Data as necessary or appropriate for transmitting, storing, encrypting, computing, and analyzing User Data, creating and distributing reports, and providing, modifying, and improving the Website and the Primuvoplatu Service. To the extent permitted by applicable law, the User also grants Primuvoplatu the right to transfer User Data to third parties in connection with Primuvoplatu's general business activities, including providing the User with potential solutions for their business needs and developing and providing third-party integrations with the Service.

Service Usage Data and Anonymized Data: Primuvoplatu has the right to monitor the User's and their authorized representatives' use of the Primuvoplatu Service to obtain usage data, including usage patterns (e.g., usage levels depending on days of the week and time) and the usage level of various Primuvoplatu Service features. Primuvoplatu also has the right to collect, aggregate, and remove all personally identifiable information from User Data and retain, use, and disclose such anonymized data for any lawful purposes, including, without limitation, benchmarking, product and service development, best practices development, provision to third parties, and research and statistical purposes without compensation, notification, consent, or permission from the User. Primuvoplatu owns all anonymized data, including any calculations, functions, capabilities, or other modifications of User Data, except for User Data in its raw form.

Feedback and Suggestions: If the User or their authorized representatives provide Primuvoplatu with any suggestions, ideas, or feedback ("Feedback"), Primuvoplatu has a royalty-free, worldwide, irrevocable, perpetual license to use such Feedback and incorporate it into Primuvoplatu's software, products, and services or use it for improvement. Primuvoplatu will exclusively own all rights, titles, and interests in any software and intellectual property developed or provided by Primuvoplatu to the User under this Agreement, regardless of whether it is based on or incorporates Feedback, subject to the rights granted to the User under this Agreement.

9. Personal Data

You consent to Primuvoplatu processing your personal data to provide you with access to and use of the Website.

Primuvoplatu will use your personal data only to allow you to access and use the Website to receive any services provided through the Website, to perform verification procedures and related operations, and to comply with all applicable laws and regulations concerning the services requested by you through the Website.

Primuvoplatu protects your personal data and respects your privacy in accordance with applicable law. Primuvoplatu will not disclose your personal data to third parties, except when such disclosure is necessary to fulfill your requests or verification procedures. Primuvoplatu may disclose your personal data if required by law. Primuvoplatu may also need to provide your personal data to business partners or affiliates responsible for performing certain functions within Primuvoplatu's operations. By accepting the terms of this User Agreement, you consent to such disclosure.

Primuvoplatu and/or its business partners or affiliates may deem it necessary to transfer your personal data from one jurisdiction to another to more effectively provide you with services. You consent to such transfer of your personal data.

By law, Primuvoplatu may be required to disclose your personal data to parties such as fraud detection agencies and anti-money laundering authorities. You consent to such disclosure.

To ensure the effective operation of the Website, Primuvoplatu may collect a small amount of information from your browser, commonly referred to as a cookie. If you wish, you can disable cookies in your browser, but be aware that this may limit your use of the Website.

You have the right at any time to request that Primuvoplatu provide you with all your personal data held by Primuvoplatu. Please refer to our Privacy Policy on the Website. By filling out the form on the website and submitting an application, you confirm that you have read, reviewed, and agree with the Privacy Policy.

10. Limitation of Liability, Indemnity

The Website may contain links to other websites and services operated by third parties. Primuvoplatu is not responsible for the content or operation of any such websites and services.

The Service is not liable for lost profits or any other damages that the User may consider arising from the provision or non-provision of services by Primuvoplatu.

The User expressly agrees that any liability of Primuvoplatu to the User under no circumstances shall exceed the total cost of services provided by Primuvoplatu to the User.

11. Service and User Interaction

The User interacts with Primuvoplatu personally or through their authorized representative, whose contact details are provided to Primuvoplatu.
Primuvoplatu interacts with the User via email, Telegram, or other messengers.

12. Other Terms

This Agreement takes effect upon visiting and using the Website's features.

The Administration reserves the right to unilaterally amend this Agreement at its discretion without notifying Users.

The Service reserves the right to receive commissions and/or any other benefits from third parties in connection with introducing the User to and/or providing the User with any services through a third-party service provider. Primuvoplatu is not obligated to inform the User of any agreements between Primuvoplatu and third-party service providers.

Primuvoplatu makes no representations that the Service's services are appropriate or available for use from territories where their content is illegal or prohibited.

Unless otherwise stated in this Agreement, these Terms constitute the entire agreement between you and Primuvoplatu regarding the Service. Except for the Privacy Policy and any binding written agreement between you and Primuvoplatu, this Agreement supersedes all other prior agreements, whether electronic, oral, or written, between you and Primuvoplatu regarding the Primuvoplatu services. If any provision of this Agreement is found to be invalid, all other provisions and terms of the Agreement will remain in force. The failure to enforce any right or provision of this Agreement does not constitute a waiver of such right or provision in the future.

If you have any questions or concerns regarding the terms of the Agreement, you can always contact us at ask@primuvoplatu.com.